It it possible to avoid kiwi.com's automatic online check-in and instead do it manually by yourself?





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I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
Can I still select my seat if I don't want to pay the fee?").



With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?










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    12















    I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
    Can I still select my seat if I don't want to pay the fee?").



    With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



    Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?










    share|improve this question









    New contributor




    MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      12












      12








      12








      I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
      Can I still select my seat if I don't want to pay the fee?").



      With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



      Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?










      share|improve this question









      New contributor




      MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
      Can I still select my seat if I don't want to pay the fee?").



      With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.



      Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?







      air-travel flight-search-engines fees-and-charges seating






      share|improve this question









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      MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      share|improve this question









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      edited Apr 1 at 14:35









      Uciebila

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      asked Apr 1 at 14:22









      MaxDMaxD

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          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer








          New contributor




          MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.
















          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52











          • I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            4 hours ago












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          1 Answer
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          1 Answer
          1






          active

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          active

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          11














          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer








          New contributor




          MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.
















          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52











          • I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            4 hours ago
















          11














          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer








          New contributor




          MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.
















          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52











          • I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            4 hours ago














          11












          11








          11







          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.






          share|improve this answer








          New contributor




          MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.










          Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.







          share|improve this answer








          New contributor




          MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          share|improve this answer



          share|improve this answer






          New contributor




          MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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          answered Apr 1 at 14:22









          MaxDMaxD

          4571210




          4571210




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          New contributor





          MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52











          • I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            4 hours ago














          • 3





            Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

            – Roddy of the Frozen Peas
            Apr 1 at 16:09






          • 2





            @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

            – MaxD
            Apr 1 at 17:10






          • 2





            I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

            – JonathanReez
            Apr 1 at 18:44






          • 1





            @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

            – MaxD
            Apr 1 at 18:52











          • I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

            – Carl
            4 hours ago








          3




          3





          Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

          – Roddy of the Frozen Peas
          Apr 1 at 16:09





          Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?

          – Roddy of the Frozen Peas
          Apr 1 at 16:09




          2




          2





          @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

          – MaxD
          Apr 1 at 17:10





          @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.

          – MaxD
          Apr 1 at 17:10




          2




          2





          I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

          – JonathanReez
          Apr 1 at 18:44





          I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi

          – JonathanReez
          Apr 1 at 18:44




          1




          1





          @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

          – MaxD
          Apr 1 at 18:52





          @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)

          – MaxD
          Apr 1 at 18:52













          I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

          – Carl
          4 hours ago





          I also wonder if changing your seats once checked in is also an option: kiwi sends you the boarding pass then you can over to westjet yourself and change seats?

          – Carl
          4 hours ago










          MaxD is a new contributor. Be nice, and check out our Code of Conduct.










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