Alternative way to communicate “Fill Rate” [closed]





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I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.



I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?










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closed as unclear what you're asking by Hot Licks, JJJ, TrevorD, Chappo, Neeku Apr 28 at 12:23


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.














  • 4





    Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.

    – Juhasz
    Apr 23 at 20:40











  • Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.

    – Huginn
    Apr 23 at 20:44











  • @Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?

    – Kanga_Roo
    Apr 23 at 20:47






  • 3





    Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.

    – user323578
    Apr 23 at 21:53






  • 1





    The noun "rate" usually refers to a speed or frequency, like "crime rate". I agree with "level" as a better term.

    – Barmar
    Apr 24 at 7:28


















2















I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.



I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?










share|improve this question















closed as unclear what you're asking by Hot Licks, JJJ, TrevorD, Chappo, Neeku Apr 28 at 12:23


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.














  • 4





    Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.

    – Juhasz
    Apr 23 at 20:40











  • Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.

    – Huginn
    Apr 23 at 20:44











  • @Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?

    – Kanga_Roo
    Apr 23 at 20:47






  • 3





    Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.

    – user323578
    Apr 23 at 21:53






  • 1





    The noun "rate" usually refers to a speed or frequency, like "crime rate". I agree with "level" as a better term.

    – Barmar
    Apr 24 at 7:28














2












2








2








I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.



I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?










share|improve this question
















I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.



I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?







meaning terminology






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 2 at 18:30







Huginn

















asked Apr 23 at 20:27









HuginnHuginn

1185




1185




closed as unclear what you're asking by Hot Licks, JJJ, TrevorD, Chappo, Neeku Apr 28 at 12:23


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.









closed as unclear what you're asking by Hot Licks, JJJ, TrevorD, Chappo, Neeku Apr 28 at 12:23


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.










  • 4





    Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.

    – Juhasz
    Apr 23 at 20:40











  • Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.

    – Huginn
    Apr 23 at 20:44











  • @Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?

    – Kanga_Roo
    Apr 23 at 20:47






  • 3





    Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.

    – user323578
    Apr 23 at 21:53






  • 1





    The noun "rate" usually refers to a speed or frequency, like "crime rate". I agree with "level" as a better term.

    – Barmar
    Apr 24 at 7:28














  • 4





    Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.

    – Juhasz
    Apr 23 at 20:40











  • Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.

    – Huginn
    Apr 23 at 20:44











  • @Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?

    – Kanga_Roo
    Apr 23 at 20:47






  • 3





    Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.

    – user323578
    Apr 23 at 21:53






  • 1





    The noun "rate" usually refers to a speed or frequency, like "crime rate". I agree with "level" as a better term.

    – Barmar
    Apr 24 at 7:28








4




4





Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.

– Juhasz
Apr 23 at 20:40





Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.

– Juhasz
Apr 23 at 20:40













Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.

– Huginn
Apr 23 at 20:44





Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.

– Huginn
Apr 23 at 20:44













@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?

– Kanga_Roo
Apr 23 at 20:47





@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?

– Kanga_Roo
Apr 23 at 20:47




3




3





Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.

– user323578
Apr 23 at 21:53





Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.

– user323578
Apr 23 at 21:53




1




1





The noun "rate" usually refers to a speed or frequency, like "crime rate". I agree with "level" as a better term.

– Barmar
Apr 24 at 7:28





The noun "rate" usually refers to a speed or frequency, like "crime rate". I agree with "level" as a better term.

– Barmar
Apr 24 at 7:28










2 Answers
2






active

oldest

votes


















2














Judging by the additional context you've provided in the comments, a better alternative would likely be "Ready for Shipment" or "Prepared for Shipment", both of which are far less ambiguous than "Fill Rate"






share|improve this answer































    0














    From a comment under the question you say that "fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse."



    Based on that, I would suggest not using fill rate (which has the connotation of liquid or other material filling up something), but:




    order fulfillment rate




    This has the benefit of clearly expressing the idea that it's not the specific items that are being filled, but the orders as a whole.






    share|improve this answer
























    • Rate would reference speed. This is more about what percentage (or actual number) of the inventory is ready to ship.

      – Davbog
      May 2 at 7:55


















    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    2














    Judging by the additional context you've provided in the comments, a better alternative would likely be "Ready for Shipment" or "Prepared for Shipment", both of which are far less ambiguous than "Fill Rate"






    share|improve this answer




























      2














      Judging by the additional context you've provided in the comments, a better alternative would likely be "Ready for Shipment" or "Prepared for Shipment", both of which are far less ambiguous than "Fill Rate"






      share|improve this answer


























        2












        2








        2







        Judging by the additional context you've provided in the comments, a better alternative would likely be "Ready for Shipment" or "Prepared for Shipment", both of which are far less ambiguous than "Fill Rate"






        share|improve this answer













        Judging by the additional context you've provided in the comments, a better alternative would likely be "Ready for Shipment" or "Prepared for Shipment", both of which are far less ambiguous than "Fill Rate"







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Apr 24 at 13:37









        Kanga_RooKanga_Roo

        628414




        628414

























            0














            From a comment under the question you say that "fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse."



            Based on that, I would suggest not using fill rate (which has the connotation of liquid or other material filling up something), but:




            order fulfillment rate




            This has the benefit of clearly expressing the idea that it's not the specific items that are being filled, but the orders as a whole.






            share|improve this answer
























            • Rate would reference speed. This is more about what percentage (or actual number) of the inventory is ready to ship.

              – Davbog
              May 2 at 7:55
















            0














            From a comment under the question you say that "fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse."



            Based on that, I would suggest not using fill rate (which has the connotation of liquid or other material filling up something), but:




            order fulfillment rate




            This has the benefit of clearly expressing the idea that it's not the specific items that are being filled, but the orders as a whole.






            share|improve this answer
























            • Rate would reference speed. This is more about what percentage (or actual number) of the inventory is ready to ship.

              – Davbog
              May 2 at 7:55














            0












            0








            0







            From a comment under the question you say that "fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse."



            Based on that, I would suggest not using fill rate (which has the connotation of liquid or other material filling up something), but:




            order fulfillment rate




            This has the benefit of clearly expressing the idea that it's not the specific items that are being filled, but the orders as a whole.






            share|improve this answer













            From a comment under the question you say that "fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse."



            Based on that, I would suggest not using fill rate (which has the connotation of liquid or other material filling up something), but:




            order fulfillment rate




            This has the benefit of clearly expressing the idea that it's not the specific items that are being filled, but the orders as a whole.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Apr 26 at 1:20









            Jason BassfordJason Bassford

            22.7k32855




            22.7k32855













            • Rate would reference speed. This is more about what percentage (or actual number) of the inventory is ready to ship.

              – Davbog
              May 2 at 7:55



















            • Rate would reference speed. This is more about what percentage (or actual number) of the inventory is ready to ship.

              – Davbog
              May 2 at 7:55

















            Rate would reference speed. This is more about what percentage (or actual number) of the inventory is ready to ship.

            – Davbog
            May 2 at 7:55





            Rate would reference speed. This is more about what percentage (or actual number) of the inventory is ready to ship.

            – Davbog
            May 2 at 7:55



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